You can now order online and pay cash at your doorstep!
We now offer Cash on Delivery (COD) as an option for payment in your local currency “PKR”.
While placing your order, choose ‘Cash on Delivery’ as your preferred payment method. Print your order confirmation until you receive your order.
- Cash on Delivery is available on Non Food and Food items delivered by Al-Fatah.
- Due to daily fluctuation in Dollar $, Product prices may vary and can be confirmed at the time of delivery.
- Fruits & Vegetables prices may vary for some areas/cities.
- Orders placed after 07:00 PM will be delivered in Next Day in selected cities (Lhr, Skt, Grw, Fsb, Isb, Sgd)
- For all orders, Flat Rs.150 Delivery Charges will be charged
- For out-of-city orders Flat PKR 150 delivery/shipment will be charged only if product weight is within 5 KG. Above 5KG to 10KG charges are PKR500, 10KG to 20KG charges are PKR1000, 20KG to 30KG charges are PKR1500 & 30KG to 50KG shipment charges PKR2000 will be charged on COD.
- Delivery of out of city order will take place in 3 to 5 working days.
- Currently Perishable nature of item's will not be sent out of city.
- We don't allow/process bulk buying online as per company "SOPS".
- Upon delivery, the carrier will collect the due amount for the order total, including handling fees.
- Payment for COD will only be accepted in the local currency (PKR).
- Payments through COD, refunds and exchanges can be done at physical stores only.
- We do not offer refund however in special cases we offer online store credit for the amount spent minus delivery charges.
- We reserve the right to suspend, hold or cancel an order if we deem necessary